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FAQ - Frequently Asked Questions

FAQ - Frequently Asked Questions

How do I track my purchase?

You will receive an email with tracking information after the seller ships the package. The following is a list of the international shipping methods available at Trademic that provide tracking services:


How do I know Trademic has received and approved my payment?

There are 2 statuses:


How do I contact the seller?

You can contact anyTrademic seller by clicking on the "Ask seller a question" link on the right of the item page. This feature allows you to send an email to a seller, even if you have not yet purchased the item.

How do I get a refund?

You can write an e-mail to : service@trademic.com and we will do our best to help you.

How do I open a dispute?