Our standard shipping method is FedEx, which generally arrives within five business days AFTER processing your order. No Saturday or Sunday deliveries. If you need a rush shipment on your order, we offer FedEx 2nd Day Air and FedEx Overnight for express shipping methods. You can upgrade to an express shipping method at our checkout page. Our shipping and handling include insurance.
The estimated delivery date is displayed upon checkout.
Orders within the USA:
The price of shipping varies from order to order. This price is calculated by the weight of the package, size of the parcel, method of shipping, and location of ship-to address.
Trademic is not responsible for customs fees, duties, or taxes. All international orders ship via FedEx and are transferred to your local post office. Custom prices differ depending on the size of the crystal, weight, and location. We also offer DHL international for express shipping.
We allow pick-ups at our offices in Las Vegas, NV, USA. If you are a local or will be in Las Vegas and want to pick up your order, please request a pick-up in the 'Special Instructions' section on the order form. If you are a current resident of Las Vegas, the option to pick up in the office will be given at checkout. All pick-ups must be scheduled, considering our business hours (6 am to 2 pm). Once an order is picked up from our office, we will refund your shipping charge.
If your order has not shipped, we can change your shipping address in our system. Please get in touch with Customer Service immediately at (859) 667-2990. If it HAS shipped, it is not guaranteed that we can change the address. We can contact the carrier for the status of your shipment to see if an address change is possible. If yes, the airline will apply a change fee, and the delivery time will be delayed.
Yes, we do. All orders shipping to a PO Box will be sent via USPS.
Yes, we do. All orders shipping to APO addresses will be sent via USPS and have a longer estimated delivery time.
Yes, we ship to Canada via FedEx or DHL. It does not include any applicable duties due to Canada Customs. These charges may include PST, GST, HST, obligations, and other taxes on goods (like excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer's behalf.
Yes, we ship to places all around the world! 3D Laser Gifts is also responsible for customs fees, duties, or taxes. Some areas we do not send to (yet!) include Africa, China, Palestine, Southwest Asia, and Yugoslavia. If you are unsure if we ship to your country, send an email to firstname.lastname@example.org, and we will let you know.
Trademic is not responsible for customs fees, duties, or taxes.